While living on the Hawaiian island of Oahu and Kaua’i, I stayed in many Air bnb rentals, and it was a real eye opener. Some people are renting out their spare room to make a little extra cash on the side, and others are renting houses solely for the purpose of renting out the rooms – essentially running their own hotel business. People run Air bnb in many different ways, but generally fall into one of two categories: the ‘live-in’, and the ‘remote.’
The live-in Air bnb host
The Present Air bnb hosts are hands on hosts who actually live there, making you feel like you’re in a real B & B guest house. I think most travellers prefer the human touch, and being able to get tips from the host in person is priceless. I like to meet people, so I personally prefer this type of Air bnb stay. To really impress your guests, and if you want to achieve ‘Superhost’ status, you will need to pamper them by offering them more than they would expect, such as cook them a meal, spend time giving them tips on the area, driving them to the train station or any show of generosity.
The remote Air bnb host
Many hosts are now running the Remote method, which is more like a hotel or holiday rental. They may own or manage several rooms in properties, and make a nice business out of it. These hosts will communicate with the guests via email, clean the room on check out and arrange the check in for the next guest. Some guests like to be left alone, so this type of hosting is fine, but since you will not be able to make an impression in person, you’ll have to tick all the boxes to make sure your automated Air bnb property pleases your guests.
Automation = Streamlining
Both types of Air bnb hosting benefits from some automation, or streamlining. You don’t have to deck your house out with high-tech gadgets, as things will inevitably break down or malfunction. That’s just life. People still need to be involved in case things go wrong. When running your Air bnb business, here is a guide to help you automate the process as much as possible. Although I’m not an Air bnb host, I’m writing this from the point of view of a guest.
8 Ways to Air bnb Heaven
1) Print out a welcome note
Having an information pack or letter is a no brainer, but some hosts we stayed with didn’t even have one. It will save you time to have everything about the house and area written down in one place. That’s not to say that you shouldn’t talk to your guests, but if you’re out when your guests need the info, it saves you having to repeatedly email directions and local advice each time.
2) Get your inventory sorted
Air bnb Hosts take note – as a guest, this is the bare minimum I expect in a rental. (I’m not happy if I can’t make a coffee in the morning!)
The basics: unlimited fast wi-fi, fridge, microwave, filter coffee maker + filters, cups, cutlery, towels, soap, shampoo, toilet paper, hair dryer.
3) Work out your key system
If you don’t want to hang around to physically hand over keys to each guest, there are some other methods to consider. One host in Hawaii simply left the keys under a coconut by the door, but not all places are like Hawaii!
The ultimate in Air bnb automation these days is the use of a keypad combination door lock. If you can get one of these fitted, it means you can simply email your guest the combination, which frees up your day or evening. Remember that guests can arrive any time. It may not be possible to fit this type of lock on your front door though, as you may live in an apartment block or you might have several doors to entry.
If you want to be really high tech, you could consider using a Smartphone activated lock such as the forthcoming Lockitron and Ring. However, it relies on your guest having mobile wi-fi, and not all international guests will have this when they arrive at your house.
Failing this, you could buy a solid postal box with a combination code, which contain the keys inside, and install it firmly to a wall outside your house.
You could have a local friend or family member give the keys to the guest, but if you don’t have anyone available, there are now services that handle this such as Urban Bellhop.
4) Have a cleaning system
You can automate nearly everything in an Air bnb rental, except cleaning. So until we have robots that can wash and change the sheets, this is the one thing that needs maintenance when each guest checks out. Mosts hosts do the cleaning themselves, but some hire cleaners or use a managing agent for this.
5) Use Instant book
If you’re a trusting person who wants to cut out the delay of screening new guests, just set up your Air bnb account for Instant book.
6) Include a video package
7) Home automation
Installing a smart thermostat could save you a lot money on energy bills if you not around to monitor the heating. The Nest thermostat programs itself to set optimal temperatures, saving energy for homeowners by up to 20 percent per month. There are many brands offering home automation products now, make sure you research what’s out there.
8) Add some complimentary gifts
A little complimentary gift for each of your new guests is a nice finishing touch, which makes you feel like you’ve arrived in a posh hotel. One host we stayed with gives his guests a box of local chocolates, potato chips and water bottles. It must have worked because we stayed a second time at his place at the end of our trip!